Published on in Vol 16 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/50962, first published .
Patient Characteristics Associated With Phone and Video Visits at a Tele-Urgent Care Center During the Initial COVID-19 Response: Cross-Sectional Study

Patient Characteristics Associated With Phone and Video Visits at a Tele-Urgent Care Center During the Initial COVID-19 Response: Cross-Sectional Study

Patient Characteristics Associated With Phone and Video Visits at a Tele-Urgent Care Center During the Initial COVID-19 Response: Cross-Sectional Study

Saif Khairat   1, 2, 3 , PhD, MPH ;   Roshan John   1 , PSM ;   Malvika Pillai   1 , PhD ;   Philip McDaniel   4 , MA ;   Barbara Edson   5 , RN, MBA, MHA

1 Carolina Health Informatics Program, University of North Carolina at Chapel Hill, Chapel Hill, NC, United States

2 Cecil G Sheps Center for Health Services Research, Chapel Hill, NC, United States

3 School of Nursing, University North Carolina at Chapel Hill, Chapel Hill, NC, United States

4 Digital Research Services Department, University of North Carolina at Chapel Hill, Chapel Hill, NC, United States

5 UNC Health, Morrisville, NC, United States

Corresponding Author:

  • Saif Khairat, PhD, MPH
  • Carolina Health Informatics Program
  • University of North Carolina at Chapel Hill
  • 428 Carrington Hall
  • Chapel Hill, NC, 27514
  • United States
  • Phone: 1 9198435413
  • Email: Saif@unc.edu